Legal

Terms of service

Last updated 2026. Plain English, on purpose.

The service

Nabsie gives venues a booking page, a dashboard and a staff app. We provide the software; you run your venue. We are not a party to the booking between you and your customer.

Your account

Keep your password safe and only give staff logins to people who work for you. You are responsible for what is done under your account. Tell us straight away if you think someone else has access.

Plans and payment

The free plan is free and limited as described on the pricing page. Paid plans are paid monthly or yearly in advance through PayPal and renew automatically at the end of each month or year unless you cancel the renewal first from your dashboard. We may change prices for the next term with at least 30 days' notice by email before renewal.

Fair use

Do not use the service to send spam, to book tables you do not intend to honour, or to do anything unlawful. We may suspend accounts that abuse the service or put other venues at risk.

Availability

We aim for the service to be available all the time but cannot promise it. We will tell you about planned maintenance where we can. If the service is down and you lose a booking, we are sorry, but our liability is limited to the fees you have paid us in the last three months.

Your data

Your bookings and settings are yours. You can export or delete them by asking us. See the privacy policy for how we handle personal data.

Customers

If you book a table through a Nabsie page, your booking is with the venue. Please cancel through the link in your email if your plans change. Venues may have their own terms shown on the booking page.

Changes and law

We may update these terms and will post the new version here. These terms are governed by the law of England and Wales.